Shipping Policy
At Royalty Designs Boutique, our goal is to provide you with fast and reliable shipping, no matter where you are in the United States. We are committed to delivering high-quality service and making sure you receive your order in a timely and secure manner.
🧾 Order Confirmation
As soon as your order is placed, you’ll receive an order confirmation email. This means we’ve received your order and your payment has been pre-authorized.
Once your order has shipped, you’ll receive a follow-up email with shipping information and a tracking number so you can monitor your package.
🚚 Shipping Charges
Shipping costs are calculated at checkout based on your location, package weight, and selected delivery method.
-
Free shipping on orders over $150 USD (within the contiguous U.S.)
-
For orders under $150, real-time carrier rates will apply at checkout.
📍 Delivery Information
-
Delivery Location: U.S. residential and business addresses
-
Order Cut-Off Time: 5:00 PM (Eastern Time – New York)
-
Handling Time: 1–2 business days (Monday–Friday)
-
Transit Time: 4–6 business days (Monday–Friday)
-
Total Estimated Delivery Time: 5–8 business days (varies by location)
📦 Lost or Stolen Packages
Royalty Designs Boutique is not responsible for lost or stolen packages confirmed as delivered to the address provided by the customer. Please ensure your shipping information is accurate and monitor your tracking updates closely.
🚛 Delivery Methods
We ship via DHL, UPS, USPS, and FedEx. Orders are delivered on business days. If no one is home at the time of delivery, the courier may leave the package with a neighbor or reschedule delivery.
📦 Order Status & Tracking
Once your order ships, you’ll receive a tracking number to monitor your delivery.
If you haven’t received your tracking number after 7 business days, please email us at rdb@hotaischool.com and we’ll assist you right away.
📞 Contact Information
Trade Name: Royalty Designs Boutique
Phone: 347-206-8017
Email: rdb@hotaischool.com
Address: 362 Deer Pointe Circle, Casselberry, FL 32707, United States
Working Hours:
-
Monday: 9:00 AM – 2:00 PM & 5:00 PM – 9:00 PM EST
-
Tuesday to Friday: 9:00 AM – 2:00 PM EST